Guest trust score
Check every guest before you say yes, in one app
Every booking and request gets a score from 0 to 100, with the reasons in plain words: how old the account is, what other hosts said, whether the ID is verified and what the booking looks like. The decision stays yours.
Founder price: €19 a month for life for the first 100 hosts on the list.
The signs are there, spread out
What you have today to judge a guest.
A profile buried in an email
Account age, reviews and ID check sit in a booking email you read too fast.
Decisions against the clock
A request expires within 24 hours, often while you are at work.
Parties spotted too late
One night, a Saturday, a full house, no reviews: the signs were all there.
How the trust score works
It helps you decide. It never decides for you, and it never looks at who the guest is.
Every point explained
Account age, reviews from other hosts, ID check, the shape of the booking, the guest’s message: you see what moved the score, and by how much.
More accurate with your booking emails
Forward Airbnb’s booking emails once. Ostal keeps the guest profile and message, then deletes the email.
Questions
What does the score never use?
A guest’s name, photo, age or nationality. Never.
Is there a list of bad guests shared between hosts?
No. Ostal never shares a list of guests between hosts.
Does it work for every platform?
Yes, on every booking. Some platforms share less about guests, so there the score relies on the booking itself and on past stays with you.
Do I have to forward my emails?
No, but the score is much more accurate with them: account age, reviews and ID check are only in those emails.
Say yes with the facts in front of you
€19 a month for life. No commission on bookings.