Reviews
Manage reviews from every platform in one app
Ostal drafts a reply to every guest review, writes your review of each guest from the cleaning report, and asks guests for theirs. Everything is written from what really happened, and anything public under 4 stars waits for you.
Founder price: €19 a month for life for the first 100 hosts on the list.
Reviews handled when there is time left
What happens to reviews when they are one more thing to do.
Guest reviews written late, or never
After a busy checkout, your review of the guest waits, and the window to post it closes.
A 3-star review left unanswered
Future guests read it, and your side of the story is missing.
Guests who forget to review
Without a nudge, a good stay often ends with no review at all.
How Ostal looks after your reviews
Ostal writes from what really happened: your cleaner’s report, the cleaning photos and the booking.
Every review answered
A reply drafted for each guest review on every platform. From 4 stars it can go out on its own; below, it waits for you.
Your review of the guest, from the cleaning report
Written only from what your cleaner saw. If they reported damage, the review waits so you can claim first.
Replies backed by your photos
When a guest complains, Ostal checks the cleaning photos and drafts a reply that sticks to the facts.
Questions
Can Ostal review guests on every platform?
Wherever the platform lets hosts review guests, such as Airbnb. Replies to guest reviews work on every connected platform that allows them.
Does Ostal post anything without me?
Only what you allow, and never anything public under 4 stars.
Does Ostal ask guests for a review?
Yes. Once your review of the guest is up, Ostal can send a short follow-up asking for theirs.
Is it in the free plan?
Yes. Free is the whole product, for up to 3 bookings handled each month.
Reviews that keep up with your stays
€19 a month for life. No commission on bookings.